Read IFDF announcements and Classifieds.
Part 1: No More Bottlenecks in Client Interactions with AI-Powered Chatbots, Virtual Assistants Note: This is part one of a six-part series by Welton Hong, the founder and CEO of Ring Ring Marketing, about using artificial intelligence (AI) in funeral services. Let’s face it, people... Continue Reading
I-Trust: Triumph Everywhere I go Funeral Directors ask about the Association’s pre-need trust. The question goes, “How’s the I-Trust doing?” Here is the good news. In 1994 we started at $0 in trust: by December 31, of 2022 we had grown to $54.8 million. A year later we... Continue Reading
By Welton Hong Even when your funeral home is closed, your website is still open. And it’s often people’s first impression of your business. That’s why I strongly urge funeral homes to frequently audit and optimize their website for conversion—starting with the homepage... Continue Reading
By: Bonny Matejowsky On Fridays, D. Williams Mortuary Services is a meeting ground for mourners. Though the air is melancholy, this Friday is a beautiful sunny afternoon at the funeral home. Cars slowly pull into the dirt path just off 13th Street, its neatly gardened exterior a waiting area... Continue Reading
By Erin Creger: Chief Sales Officer, Envision Strategic Partners Funeral professionals, let’s face it—our email game needs work. While we often excel in-person and over the phone, our emails often miss the mark. With many of our client families in their 40s and 50s (also known as... Continue Reading
Part 3: The Next Steps By Monica Torres This violation has forever changed the way I do business and has forever changed me and the way I secure my personal assets and business assets online. More and more businesses are being attacked and held for ransom that is often in the millions. Funeral... Continue Reading
What is Page Admin? Page Admin (is YOU!) and as complete control over a page, including editing the page, adding apps, creating and deleting posts, and sending messages. They can also manage page roles and role settings, assign different roles to teammates, and create ads. In a nutshell, the... Continue Reading
I lost over a month’s worth of income and my online reputation was damaged. My Facebook mortuary business accounts were hacked for 34 days 8 hours and 12 min. It took countless days/hours of work to recover my accounts. I fell into a deep depression after I realized how aggressive the... Continue Reading
Hard Case Hangover: A Mortician's Journey Down Recovery Road by Monica Torres Continue Reading
IFDF Funeral Profession 2023 Series - Enhancing Employee Experience in Funeral Homes: Understanding Each Generation Continue Reading
IFDF Funeral Profession 2023 Series: An Interview with Kevin McKay with Cremation Recycling Are you looking for a reliable recycler? Want to find the best option for your needs? In this interview, Colette Kemp talks to Kevin McKay from Cremation Recycling about what questions to ask when... Continue Reading
