Your Rights When Buying Funeral
Goods & Services
When a loved one dies, grieving family members and friends often are confronted with dozens of decisions about the
funeral — all of which must be made quickly.
What kind of funeral should it be?
What funeral provider should I use?
What am I legally required to buy?
What are the choices for a green funeral and burial?
Should I bury or cremate the body, or donate it to science?
What other arrangements should I plan?
How much is it all going to cost?
Many funeral providers offer various “packages” of goods and services. The Federal Trade Commission (FTC), the nation’s consumer protection agency, wants you to know that when you arrange for a funeral, you have the right to buy goods and services separately. You do not have to accept a package that includes items you do not want.
Price ranges, death benefits, burial allowances and other services may also be available through Social Security, Veterans Administration or other organizations, and your professional funeral director will be able to help you through the paperwork and application process.
We understand this can be an overwhelming time for you and your family. As you undertake handling the funeral arrangements, keep in mind your funeral director or professional will be the most valuable member on your team. They will handle exhaustive details and be available to guide you and your family throughout the funeral planning process.