A practical guide for funeral home owners who want to serve families better, protect their revenue, and simplify how they get paid. Serving families during one of the hardest moments of their lives demands your full attention. Getting paid shouldn’t compete with that. For most funeral... Continue Reading
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One of the most profound responsibilities entrusted to funeral directors is guiding families through decisions they have never had to make before. During one of the most emotionally overwhelming moments of their lives, families rely on us not only for technical expertise, but also for... Continue Reading
The Independent Funeral Directors of Florida (IFDF) is proud to celebrate a historic achievement for Florida's funeral profession: Governor Ron DeSantis has signed SB 598 into law, marking the first comprehensive revision of Chapter 497, Florida Statutes, in decades. In a legislative year defined... Continue Reading
A lesser-known form of disposition is expanding options for families in Florida. Dr. Tanya Scotece shares her personal and professional connection to whole-body donation for osteological study and how it supports education and medicolegal research. Continue Reading
Funeral homes run on precision. Between documentation, compliance, logistics, and family communication, there's very little room for error — and even less for tools that slow things down. But there’s still a gap funeral homes have to overcome: payments. Checks and cash are outdated... Continue Reading
In funeral service, we often speak about preparing the next generation. We speak about mentorship, experience, and the responsibility we hold in shaping those who will care for families at their most vulnerable moments. These conversations are meaningful. They are necessary. They are also... Continue Reading
Cheryl Lankford of DeLand, FL, Robin Giddons Shepard of Jacksonville, FL, and Tom Ralph of Plantation, along with a few others, were your representatives for the Florida Senate and Representatives. We met with the aids of Sen. Ashley Moody, Sen. Rick Scott, Rep. Maxwell Frost, and Rep John... Continue Reading
Part 5: Safeguarding Sensitive Client Information with AI By Welton Hong Note: This is part five of a six-part series by Welton Hong, the founder and CEO of Ring Ring Marketing, about using artificial intelligence (AI) in funeral services. Let’s face it, our technology is listening to... Continue Reading
Junk Fees, The Funeral Rule, and Non-Competes As the Biden Administration closes out its last few days, let’s take a moment to review the regulatory activity IFDF and others have engaged in, at the Federal Trade Commission (FTC). This agency is the deathcare profession’s primary... Continue Reading
Note: This is part four of a six-part series by Welton Hong, the founder and CEO of Ring Ring Marketing, about using artificial intelligence (AI) in funeral services. Funeral preplanning has always been about helping families make thoughtful decisions ahead of time, taking the weight off their... Continue Reading
Note: This is part three of a six-part series by Welton Hong, the founder and CEO of Ring Ring Marketing, about using artificial intelligence (AI) in funeral services. Every funeral director knows the balancing act: juggling the operational side of the business while staying fully present for... Continue Reading
Note: This is part two of a six-part series by Welton Hong, the founder and CEO of Ring Ring Marketing, about using artificial intelligence (AI) in funeral services. Personalization isn’t a luxury anymore; it’s practically an expectation in nearly every corner of life. ... Continue Reading