Monica Torres is a reconstruction specialist, desairologist, and internationally recognized public speaker and technical trainer. She is also the owner and founder of startup company NXT Generation Mortuary Support, LLC (est. 2011). NXTgen is a trailblazing trade service company which not only offers traditional embalming services and staff support, but also develops untraditional modern online death education programs for professionals and families. Monica provides weekly videos on embalming tips and other related content on her social media channels (Instagram - @coldhandshosts; YouTube - @coldhandshosts). Her content is very popular among new funeral service professionals and students.
Community outreach, death education and accredited technical training programs are at the core of NXTgen’s management and consulting service department. Monica believes that “nurturing a path toward success serving families begins with professional development, focused strategies in the prep room, and educating the public.” NXTgen works with firms to host an opportunity for growth while increasing profits, modernizing antiquated service models, and guiding your staff towards a fulfilling career.
Monica was honored in 2016 by Vernie Fountain with the FNA Distinguished Professional Service Medallion for her contribution to funeral service. Monica’s mortuary support company was featured on the cover of American Funeral Director Magazine in 2018 and recognized as one of the funeral industries most innovative companies helping to shape the future of funeral service. Monica’s passion lies in the prep room, but she also receives gratification from helping funeral service professionals and funeral homes modernize their own services, products, and procedures.