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Keys for Crossing and Closing the Experience-Perception Gap
IEI CE Course
You will learn great ideas for communicating the value of a funeral and the value of your services as a funeral service professional to grieving families. This 1-hr CE course is presented by Melissa Posey Loose, Training and Development Manager for the National Funeral Directors Association (NFDA).
Non-Member Price: $50
Member Price: $30