IFDF Funeral Profession 2022 Series - Interview with Melissa Posey Loose

Posted By: Colette Kemp Funeral Profession Blog,

IFDF Blog Series


Funeral Profession 2022: Perspectives and Influencers


Interview with


Melissa Posey Loose

Training and Development Manager

National Funeral Directors Association



Melissa Posey Loose, MA, LFD, CCO, is the Training & Development Manager For the National Funeral Directors Association (NFDA). Melissa recently gave a “Straight Talk” continuing education webinar for IFDF members titled “Keys for Crossing and Closing the Experience-Perception Gap.”


IFDF PR/Outreach Co-Chair Colette Kemp interviewed Melissa Posey Loose to learn more about this arranger training and to find out a little more about the trainer herself. We hope you enjoy this conversation that offers some key insights into why arranger training is so valuable. Below are the links recommended during the conversation, along with ways to get in touch with Melissa and how to access the training replay.


Visit the NFDA education page and calendar of events and certification programs Link to certification programs:


https://nfda.org/education/certificat...


Telephone training. Link to telephone training: https://portal.nfda.org/Shop/Product-...


Want to contact Melissa Posey Loose?


FACEBOOK: https://www.facebook.com/mploose

INSTAGRAM: https://www.instagram.com/mploose/

LINKEDIN:  https://www.linkedin.com/in/melissapl...


Email mloose@nfda.org Office: 262.814.1583


Link to the recording of Melissa's "Straight Talk": https://us02web.zoom.us/rec/share/M7h...


#Mortician #IFDF #NFDA #Training #Arranger #FuneralArrangement #FamiliesServingFamilies #FuneralDirector #FuneralHome #CustomerService #FuneralProfession